Welcome to Sony’s Contact Us page! We’re delighted that you’ve chosen to reach out to us. Whether you have inquiries about our products, need assistance with your purchase, or simply want to share feedback, we’re here to help. Your satisfaction is our priority.
Customer Support:
For personalized assistance with your Sony product, our dedicated customer support team is available to assist you. Please reach out to us through one of the following methods:
Phone Support: Feel free to give us a call at our toll-free number: 1-800-SONY (7669). Our knowledgeable representatives are available to answer your questions and provide assistance during the following hours: Monday – Friday: 8:00 AM to 8:00 PM (EST) Saturday – Sunday: 9:00 AM to 6:00 PM (EST)
Email Support: You can also contact us via email at support@sony.com. Our team strives to respond to all inquiries promptly, usually within 24-48 hours.
Live Chat: For real-time assistance, you can engage with one of our support representatives through our live chat feature available on our website. Just look for the chat icon in the bottom right corner of your screen.
Technical Support:
Encountering technical issues with your Sony product? Our technical support team is here to troubleshoot and guide you through solutions. Please reach out to us via:
Phone Support: Call us at 1-800-SONY (7669) and select the option for technical support. Our technical experts are available to assist you during the following hours: Monday – Friday: 8:00 AM to 10:00 PM (EST) Saturday – Sunday: 9:00 AM to 8:00 PM (EST)
Online Support: Visit our Support Center on our website for helpful articles, troubleshooting guides, and FAQs. You can also submit technical inquiries through our online support form, and our team will respond as soon as possible.
Corporate Inquiries:
For corporate inquiries, partnership opportunities, or media-related matters, please contact our corporate office at:
Sony Corporation of America Corporate Communications 25 Madison Avenue New York, NY 10010
Phone: (212) 833-8000
Feedback and Suggestions:
We value your feedback and suggestions. If you have any comments, ideas, or suggestions for improvement, please don’t hesitate to share them with us. You can send your feedback to feedback@sony.com.
Connect with Us:
Stay updated on the latest news, product releases, and promotions by following us on social media:
Twitter: @Sony Facebook: Sony Instagram: @Sony LinkedIn: Sony Corporation
Thank you for choosing Sony. We look forward to assisting you and providing you with the best possible experience.